This Privacy Policy explains how Mya Nandar collects, uses, stores, and protects your information when you use the Mya Nandar mobile application, website, loyalty program, and related services.
By using the Mya Nandar app, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the app.
1. Information We Collect
We may collect the following types of information when you use the app:
1.1 Account Information
- Full name
- Phone number
- Membership ID or customer ID
- Login PIN or authentication information
1.2 Loyalty and Reward Information
- Total loyalty points balance
- Points earned from purchases or promotions
- Point history and redeemed history
- Reward items redeemed through the app
- Redemption status such as pending, confirmed, or completed
1.3 App Usage Information
- Menu items viewed in the app
- Search and browsing activity inside the app
- Notifications viewed or received
- Device type, operating system, and app version
1.4 Location and Branch Information
The app may display Mya Nandar branch locations and allow you to open directions in Google Maps or another map application. We do not collect your precise location unless the app specifically asks for permission and you allow it.
1.5 Contact and Support Information
If you contact us for support, we may collect your name, phone number, email address, and message details to respond to your request.
2. How We Use Your Information
We use collected information to:
- Create and manage your loyalty account
- Allow you to sign in securely
- Show your membership card and points balance
- Record earned points and redeemed rewards
- Display food menu items and reward items
- Send important account, reward, and promotion notifications
- Provide branch phone numbers and map directions
- Improve app performance, features, and user experience
- Prevent fraud, misuse, or unauthorized account access
- Provide customer support
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share limited information only in the following situations:
- With authorized Mya Nandar staff to manage loyalty points, rewards, and customer support
- With service providers that help operate the app, hosting, notifications, analytics, or technical support
- When required by law, regulation, legal process, or government request
- To protect the rights, safety, and security of users, Mya Nandar, or the public
4. Third-Party Services
The app may use trusted third-party services to support app features. These services may process limited technical or usage data according to their own privacy policies.
| Service Type | Purpose | Possible Data Processed |
|---|---|---|
| Google Maps | Open branch locations and directions | Map request data, location permission if allowed by the user |
| Push Notification Service | Send account, reward, and promotion notifications | Device notification token and app notification data |
| Hosting / Backend Server | Store account, points, menu, and reward information | Account details, points history, reward history, app data |
| Analytics / Crash Reporting | Improve performance and fix app issues | Device type, app version, crash logs, technical diagnostics |
5. Data Storage and Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using appropriate safeguards.
6. Login PIN and Account Security
You are responsible for keeping your login PIN and account information confidential. Please do not share your PIN with other people. If you believe your account has been accessed without permission, contact us immediately.
7. Notifications
The app may send notifications about loyalty points, reward redemption, promotions, branch updates, and account-related information.
You can disable push notifications anytime from your device settings.
8. Data Retention
We keep your information only as long as necessary to provide the app services, maintain loyalty records, comply with legal obligations, resolve disputes, and improve our services.
Loyalty point records and redemption history may be retained for business and accounting purposes.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your account information, where legally possible
- Withdraw certain permissions, such as notification or location permission
- Contact us about privacy-related questions
10. Children’s Privacy
The Mya Nandar app is intended for general restaurant customers and loyalty members. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
If you believe a child has provided personal information without permission, please contact us so we can review and take appropriate action.
11. International Users
If you use the app outside Myanmar, your information may be processed in countries where our servers, service providers, or technical partners operate. By using the app, you understand that your information may be transferred and processed outside your location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of the app after changes means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us: